Responding to COVID-19: Advice, Resources, & Support
Note: The original post with a longer list can be obtained here.
The health, safety, and welfare of students and staff is the number one priority for the University and the Department. The current coronavirus pandemic is having an unprecedented impact upon the lives of everyone across Malaysia and the world. As such, the Department has compiled the following guidelines, advice, and links to provide information for anyone at the University with questions or concerns about COVID-19.
This page will be updated regularly as the situation continues to unfold. Please take note that this is not an exhaustive resource and everyone are advised to make every effort to stay up to date with and abide by the guidelines set out by the Ministry of Health, Malaysia, the Malaysian National Security Council (Majlis Keselamatan Negara), and the Government of Malaysia. For IIUM community, please continue to get the latest updates from the University via the IIUM Sejahtera Council, Office for Communication, Advocacy, and Promotion (OCAP), and other related University authorities.
In this time of crisis and uncertainty, let’s be supportive of each other and look out for one another's welfare.
IIUM Community
Getting help for emotional and psychosocial support:
ITD ICT Services Help Desk WhatsApp Hotline Number:
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016 - 983 2415
IIUM Emergency Response Team (ERT):
For news from International Islamic University Malaysia’s official Twitter:
For student’s welfare, news, donation drives, and many others, see IIUM Student Union:
For Psychology student’s welfare and news, see Secretariat of Psychology:
For Dar Al-Hikmah Library's news and announcements:
Movement and Reopening of Campuses:
IIUM Official Announcement for All IIUM Community Notice of Covid-19 Screening:
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Effective Date: 4 August 2020. https://twitter.com/OfficialIIUM/status/1290460856828993539
IIUM Official Guidelines on Returning Students to Gombak and Pagoh Campuses No. 4/2020:
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Effective Date: 16 July 2020. https://ms-my.facebook.com/OfficialIIUM/posts/3418946521462490
IIUM Official Guidelines During the Recovery Movement Control Order No. 1/2020:
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Effective Date: 10 July 2020. https://twitter.com/iium_su/status/1281443473283878912
IIUM Official Guidelines for Students During the Conditional Movement Control Order (CMCO) 03/2020 - Students Who Are Already on Campus:
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Effective Date: 5 June 2020. http://www.iium.edu.my/page/Guidelines-During-Period-of-Movement-Control-Order
IIUM Official Guidelines for Students During the Conditional Movement Control Order (MCO) 02/2020- Students Entering Mahallah:
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Effective date: 22 May 2020. http://www.iium.edu.my/page/Guidelines-During-Period-of-Movement-Control-Order
IIUM Official Guideline for the Reopening of IIUM Campuses Due to the Conditional Movement Control Order (CMCO) 01/2020:
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CMCO Reopen 01/2020, Timestamp: 17/05/2020 02:55:10 PM
IIUM Official Guidelines for Students During the Movement Control Order (MCO) 01/2020:
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Effective date: 26 April 2020. http://www.iium.edu.my/announcements/iium-official-guidelines-for-students-during-the-movement-control-order-mco-012020
IIUM Detailed Working Guidelines for All IIUM Administrative and Technical Staff:
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Effective Date: 1st June 2020. This is an extension of the earlier “Guidelines for All IIUM Staff During Conditional Movement Control Order (CMCO) Due to Covid-19: Released on 1st May 2020”. Refer email dated 22 May 2020 titled Detailed Working Guidelines for All IIUM Administrative & Technical Staff".
IIUM Commencement of Work During Recovery Movement Control Order (RMCO):
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Refer email dated 22 May 2020 titled "Commencement of Work During RMCO".
Guidelines for All IIUM Staff During Conditional Movement Control (CMCO):
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Refer to Guidelines for All IIUM Staff During Conditional Movement Control Order (CMCO) Due to Covid-19. Effective Date: 02 May, 2020, Timestamp: 02/05/2020 12:53:28 PM
IIUM Guidelines During Period of Movement Control Order:
IIUM Action Plan Post-MCO:
ERTL:
IIUM Official Guideline to Emergency Remote Teaching and Learning During the COVID-19 Pandemic 04/2020. Date: 2 June 2020:
IIUM Official Guideline to Emergency Remote Teaching and Learning During the COVID-19 Pandemic 03/2020. Date: 14 May 2020:
IIUM Official Guideline to Emergency Remote Teaching and Learning 01 2020v1 (ERTL 01/2020) Date: 29 April 2020:
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http://www.iium.edu.my/announcements/iium-official-guideline-to-emergency-remote-teaching-and-learning This version has now been superseded.
IIUM Official Guidelines for Students During the Movement Control Order (MCO) 01/2020:
Frequently Asked Questions: New Academic Calendar, Version 1. Effective Date: 1 June 2020, Timestamp: 02/04/2020 12:20:41 P
Industrial Trainings and Final Year Projects:
Undergraduate Industrial Training and Final Year Project, Department of Psychology:
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LATEST: Frequently Asked Questions: Structure for Undergraduate Industrial Training and Final Year Project, Department of Psychology, During and Post-Movement Control Order (MCO) Period. Effective Date: 8 April 2020, Timestamp: 08/04/2020 11:01:59 AM
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Frequently Asked Questions: Structure for Undergraduate Industrial Training and Final Year Project, Department of Psychology, During and Post-Movement Control Order (MCO) Period. Effective Date: 6 April 2020, Timestamp: 06/04/2020 02:38:52 PM - This version has now been superseded.
IIUM Official Guideline on Industrial Training Semester 2, 2019/2020 due to Movement Control Order (MCO):
KIRKHS:
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KIRKHS Guidelines on Emergency Remote Teaching and Learning (ERTL) for Undergraduate and Postgraduate Courses at KIRKHS 1/2020. Effective Date: 31 May, 2020, Timestamp: 31/05/2020 12:43:47 AM: Refer email dated 31 May 2020 titled KIRKHS ERTL Guideline 1/2020.
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KIRKHS Guidelines for Teaching and Learning in Semester 2, 2019/2020 During and Post-Movement Control Order (MCO) Period. Effective Date: 31 March 2020, Timestamp: 01/04/2020 08:01:42 PM: https://twitter.com/IRKHSSS/status/1245338205806710789
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Assessment During Emergency Remote Teaching and Learning Period (ADEP) for Undergraduate and Postgraduate Courses: Refer email dated 30 May 2020 titled ADEP 2020 V2.
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Assessment in Semester 2, 2019/2020: Refer to KIRKHS Memorandum on Assessments in Semester 2, 2019/2020. Effective Date: 16 April, 2020, Timestamp: 16/04/2020 08:55:05 AM
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KIRKHS Guidelines on Safety and Health at Workplace: COVID-19 No.1/2020. Effective Date: 1 June, 2020, Timestamp: 01/06/2020 11:34:54 AM. Refer emails dated 29 May 2020 and 1 June 2020 titled KIRKHS Guidelines on Safety and Health at Workplace.
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Working from home for KIRKHS Academics and Staffs: Refer to KIRKHS Memorandum on Revised Job Description for KIRKHS Academics During Movement Control Order (MCO) Period. Effective Date: 18 March, 2020, Timestamp: 18/03/2020 01:25:50 PM
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Ethics on working from home during the MCO from the Office of the Legal Adviser (see infographics below).
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Staying productive while working from home and keeping in touch with colleagues from the Management Services Division (see infographics below).
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Advice about the increasing number of scam campaigns, phishing attacks, and malicious apps from the National Cyber Security Agency (NACSA): https://www.nacsa.gov.my/alert2.php and https://www.nacsa.gov.my/advisory3.php
Advice / Articles by members of Department of Psychology:
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Panduan menggunakan media sosial ketika PKP from Dr Jamilah Hanum Abdul Khaiyom
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Tips for working at home for women by Dr Nazariah Sharié Janon and other experts
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Solat as a source of solace and resilience by Dr Intan Aidura Alias
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Advice on how our thoughts determine how we act by Dr Jamilah Hanum Abdul Khaiyom
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Techniques for building resilience and maintaining mental health by Dr Fahad Riaz Choudhry
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Reflection on the spiritual dimension of solat by Dr Intan Aidura Alias
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Advice on the need to relook at how we use media in daily life by Sr. Nurul Miza binti Mohd Rashid
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Tips on how to be supportive and empathetic in a time of crisis by Dr Mardiana Mohamad
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Advice on the myths and facts surrounding vulnerability by Sr. Pamilia Lourdunathan
Keeping Safe and Well
Crisis Preparedness and Response Centre (CPRC)
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03-88810200, 03-88810600, 03-88810700
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WhatsApp: 010-9699435
Talian Hotline COVID-19 Agensi Kerajaan from Majlis Keselamatan Negara (MKN)
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https://www.mkn.gov.my/web/ms/talian-hotline-covid-19-agensi-kerajaan
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Majlis Keselamatan Negara (MKN): https://www.mkn.gov.my
Majlis Keselamatan Negara: Soalan Lazim (FAQ) Mengenai Perintah Kawalan Pergerakan
SEBENARNYA.MY portal for checking the authenticity of news
Universities:
International Islamic University Malaysia (IIUM): IIUM Covid-19 Pyschosocial Support Team
Universiti Kebangsaan Malaysia (UKM): Unit Pakar Kesejahteraan Psikologi & Kaunseling (PKPK) UKM
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03-20225525
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Universiti Sains Malaysia (USM): Talian Kaunseling Covid-19, Hospital USM, Kubang Kerian
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09-7671188
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Link for registration: https://forms.gle/vqBeG9QRW6eFvuGz9
Universiti Teknologi Malaysia (UTM): Pusat Kaunseling UTM
Universiti Pendidikan Sultan Idris (UPSI): Pusat Kaunseling UPSI
Universiti Malaysia Perlis (UniMAP): UniMAP Telekaunseling
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Link for registration: https://tinyurl.com/toql34j
Organisations & Associations:
Talian Sokongan Psikososial COVID-19 Kementerian Kesihatan Malaysia (KKM) dengan kerjasama Medical Relief Society (MERCY Malaysia)
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011-63996482, 011-63994236, 03-29359935
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https://hkkb.moh.gov.my/info-semasa/157-talian-sokongan-psikososial
Talian Kasih 15999 Kementerian Pembangunan Wanita, Keluarga, dan Masyarakat
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15999, 019-2615999 (Whatsapp)
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https://www.kpwkm.gov.my/kpwkm/index.php?r=portal/full&id=NGtVYXZIMjRqM3diWmV2K005Mm9Hdz09
Jabatan Agama Islam Wilayah Persekutuan (JAWI): Perkhidmatan Runding Cara dalam talian
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Daftar di: www.sppim.gov.my
Jabatan Kemajuan Islam Malaysia (JAKIM): Runding cara Atas Talian KSKCareCentre@JAKIM
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Daftar di: https://bit.ly/CareCentreJAKIM
Women's Aid Organization (WAO)
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03-79563488, 018-9888058 (SMS/WhatsApp TINA)
The Befrienders KL - Emotional Support Through Skype
Skype IDs:
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BefKL Skype 1
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BefKL Skype 2
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Download and install Skype for Windows (https://www.skype.com/en/get-skype/) for your laptop/PC or download on Google Play / App Store for your Android / iPhone.
Persatuan Psikologi Malaysia (PSIMA) (Malaysian Psychological Association)
Persatuan Psikologi Klinikal Malaysia (Malaysian Society of Clinical Psychology: MSCP)
PERKAMA International (Persatuan Kaunseling Malaysia Antarabangsa)
Lembaga Kaunselor Malaysia
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Direktori Kaunselor: http://www.lembagakaunselor.gov.my/cr/direktori/index.php
Malaysian Mental Health Association (MMHA)
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03-27806803, 017-6133039 (Whatsapp)
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Link for registration: https://forms.gle/BDVXLucL2hCzqAGC7
Malaysian Medical Association (MMA)
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03-4041 1375
Malaysian Invisible Illnesses Association (MIIA): Mental Health
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WhatsApp: 014-3315157
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Ms Tuneesha Regu : neesha.miia@gmail.com (Malay, English, Tamil)
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Ms Nurul Liyana : nliyana.miia@gmail.com (Malay, English)
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Ms Ee Woon Kuah : evon.miia@gmail.com (Malay, English, Mandarin, Cantonese, Hokkien)
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Ms Aishah Diyana: aisyahdiyana.miia@gmail.com (Malay, English)
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Ms Shivasangarey: shivasangarey@miia@gmail.com (Malay, English, Tamil)
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Mr Jimmy Ong: jimmy78.miia@gmail.com (Malay, English)
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Ms Nadiah Nordin: nadiahnordin.miia@gmail.com (Malay, English)
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Ms Judy Mingkong: smjudy.miia@gmail.com (Malay, English, Kadazandusun)
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Ms Nurliana: liana.mhassan.miia@gmail.com (Malay, English)
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Ms Rohany bt Gabi: rohany.miia@gmail.com (Malay, English, Kadazandusun)
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Ms Sobana Dewi: sobana.miia@gmail.com (Malay, English, Tamil)
Malaysian Relief Agency (MRA): Talian Bantuan Psikologi & Kaunseling MRA
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Dr Mimi 018-6603495
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Dr Siau Ching Sin 016-2185585
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Dr Rafidah 016-2543131
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Pn Hanif Shah 012-9370644
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Pn Nur Aklima 018-3818854
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Cik Rozida 013-9470337
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Cik Nor Azira 011-10193683
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Pn Mardhiah 011-25443560
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En Khairuddin 014-5339041
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Cik Norazizah 019-6777874
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En Zulfan 011-27303771
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Cik Amalia 017-2851314
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Cik Selvi 012-3407119
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Pn Nor Azlina 019-9272760
Persatuan Life Line Malaysia
IIUM Donation Drives
Both online and offline hackers and scammers are taking advantage of the COVID-19 pandemic. Please be cautious of fundraising scams by taking the following steps:
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Do some research online /offline to check whether the charity/ fundraising is authentic. An authentic charity, fundraising, or organisation will never ask for username or password to access safety information, never send unsolicited email attachments, and never ask people to visit a link outside of its organisation.
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Be careful how you pay and keep a record of all donations.
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Beware that criminals use text messages (SMS), WhatsApp, Facebook, and other social media messages, emails, websites, phone calls, fax messages, and even TAC messages from banks for their scams.
PSYCHOLOGY-RELATED RESOURCES FROM AROUND THE WORLD
WHO Mental health and psychosocial considerations during the COVID-19 outbreak
WHO Guide to preventing and addressing social stigma associated with the coronavirus disease (COVID-19)
WHO Coronavirus disease (COVID-19) Advice for the Public: Myth busters
Inter-Agency Standing Committee Reference Group on Mental Health and Psychosocial Support in Emergency Settings
BPS Responding to Coronavirus: Resources and Support
APA Ethical Guidance for the COVID-19 Era
APA Telepsychology Practice: Primer and First Steps